FREE SHIPPING ON ORDERS ABOVE ₹599  ·  USE CODE SNOW10 FOR 10% OFF
SNOW

── Shipping Policy ──

From our hands
to your door.

We pack every order with care and dispatch within 24 hours of payment confirmation. Your order is tracked every step of the way — we deliver to every pin in India.

📦Dispatched within 24 hours🚚Free shipping above ₹599📍Pan-India delivery🔍Full order tracking

Shipping Costs

Simple, honest pricing.

Free Shipping
₹0

On all orders above ₹599

  • ✓Applies automatically at checkout
  • ✓No coupon code needed
  • ✓Works on all products, all locations
  • ✓Includes COD orders above ₹599
Standard Shipping
₹99

On orders below ₹599

  • ·Flat ₹99 shipping fee
  • ·Added at checkout automatically
  • ·COD orders: additional ₹25 handling fee
  • ·No hidden charges beyond this

Tip: Add one more item to your cart to unlock free shipping — it's worth it.

When will it arrive?

We dispatch within 24 hours. Delivery depends on where you are in India.

Check delivery to your pincode

Try:
ZoneCitiesDelivery Days
Metro ExpressMumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata2–3 business days
Tier 2 CitiesPune, Jaipur, Ahmedabad, Surat, Lucknow, Chandigarh, Indore + more3–5 business days
Rest of IndiaAll other cities and towns5–7 business days
Remote AreasJ&K, Northeast states, Andaman & Nicobar7–10 business days

Business days = Monday to Saturday, excluding public holidays. Orders placed after 3 PM are dispatched the next working day.

Your order's journey

From the moment you place your order to the moment it reaches your door.

Order PlacedImmediatelyYou receive an order confirmation email and SMS
Being PackedWithin 2–4 hoursOur team carefully packs your order with quality checks
DispatchedWithin 24 hoursHanded to our courier partner — tracking number sent to you
In Transit2–7 days (see zones)Your order is on its way — track it anytime with your link
DeliveredAt your doorstepDelivered to your address — enjoy your SNOW!

Tracking your order

When your order is dispatched, you receive an SMS and email with a tracking link. Click it anytime to see exactly where your order is — updated in real time by our courier partner.

You can also track from your SNOW account — go to "My Orders" and click "Track Order" next to your order. No account? No problem. The link in your confirmation email works without logging in.

If your tracking hasn't updated in 48 hours, don't worry — sometimes there's a scan delay at courier hubs. Just WhatsApp us your order number and we'll check the status directly for you.

Quick track

Or find the tracking link in your confirmation email

Good to know

Double-check your address

We ship to the address you enter at checkout. If you realise there's an error, WhatsApp us immediately — we can update it before dispatch. After dispatch, address changes are unfortunately not possible.

What if I'm not home?

Our courier will attempt delivery twice. After two failed attempts, the order is held at the nearest hub for 3 days. After that it returns to us and we'll reach out to reship. Reshipping charges may apply.

Holidays and delays

We don't dispatch on national public holidays. During festivals like Diwali and Holi, courier networks experience high volume — allow 1–2 extra days. We'll notify you if there's a significant delay on your specific order.

Ordering multiple items

All items in one order are shipped together in a single package. If an item is out of stock after you order, we'll contact you and either refund that item or hold the order until it's back in stock — your choice.

Shipping questions

Yes — but only before your order is dispatched. WhatsApp us immediately with your order number and the correct address. We'll update it if we catch it in time. Once dispatched, we cannot change the delivery address as the package is already in the courier's system.

Currently we ship only within India. We're actively working on international shipping and will announce it on Instagram when it's ready. Follow @wearsnow to be the first to know when we go global.

We don't offer a paid express option right now. That said, metro city orders already arrive in just 2–3 business days, which is quite fast. We're exploring faster options for the future and will add them as soon as they're reliable enough for us to stand behind.

This does occasionally happen with courier scan errors. First check with family members or your building security guard. If it's genuinely not there, WhatsApp us within 24 hours of the delivery status update — we'll investigate with the courier immediately and resolve it with a replacement or refund.

We're unable to schedule specific delivery dates currently. Couriers typically deliver between 9 AM and 8 PM on business days. If you won't be home, you can provide an alternate address (your office, a relative's place) at checkout — whatever is more convenient.

Yes — all SNOW orders are covered during transit. If your order is lost in shipping or arrives damaged due to courier mishandling, we'll send a replacement at no cost to you. Just WhatsApp us with photos of the damaged packaging as soon as you receive it.

Questions about your delivery?

Our team is available Mon–Sat, 9 AM to 7 PM.
We respond fast.

We respond to every message on working days.